ChatGPT for HR

Course Overview:

The “ChatGPT for HR” course offers an intricate blend of foundational AI knowledge, prompt engineering techniques, and real-world applications tailored for HR. Delegates will explore the vast universe of AI, from generative models to AI ethics. With hands-on sessions on AI-driven HR applications like recruitment, performance reviews, and employee engagement, attendees will gain comprehensive skills to transform HR operations in the digital era.

 

Course Objectives:

• Grasp foundational knowledge on AI, its tools, and ethical considerations.
• Master the art of prompt engineering tailored for HR functions.
• Integrate AI tools for optimised communication, recruitment, and training processes.
• Understand AI’s potential in fostering diversity, equity, and inclusion.
• Harness AI-driven HR automation and workflows.
• Navigate the evolving landscape of digital transformation in HR.
• Adhere to ethical and privacy considerations in AI-HR interactions.

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🌟 Session 1: Foundations of AI & Generative Models

📘 AI Overview:

• Definition of AI & AGI
• Large Language Models: Basics & Beyond

💼 Language & Tools:

• Overview of ChatGPT, Claude, Bard, and Bing
• Differentiating AI Tools: Playground vs. Chat
• Introduction to Natural Language Processing (NLP) & Natural Language Understanding (NLU)

⚖️ AI Evolution & Ethics:

• Ethical Considerations & Model Biases
• Addressing Bias: Pros, Cons & Challenges
• Historical Milestones: Rule-based to Deep Learning
• Recognising Model Limitations & Their Practical Use Cases

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🌟 Session 2: Prompt Engineering Foundation

🧠 Deep Dive & Psychology:

• Crafting Effective Prompts & Their Psychology
• Role-play Simulations & Crafting Proposals

👥 Customer Understanding:

• Engaging with Users & Transfer Learning
• Effective Prompt Crafting for Contextual Results

🔗 Elicitation & Chain-of-Thought Techniques:

• Exploring Single & Multishot Prompts

🔍 Feedback, Safety & Evaluation:

• AI Safety Measures & Moderation
• Systematic AI Evaluation & Handling Ambiguities

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🌟 Session 3: Prompt Engineering for Universal Business Applications

🚀 Introduction:

• AI-aided Business Tools & Their Relevance
• Establishing Corporate Style & Tone with AI

📧 AI in Email Communication:

• Crafting & Personalising Email Content with AI

📄 Document Creation & Refinement:

• AI-assisted Template Generation & Editing
• Generating Summaries, Abstracts, and Data Visualisation

💡 Slide Presentation Enhancement & Social Media Strategy:

• AI-Driven Design Suggestions & Audience Engagement
• Tailoring Content & Automation with AI

⚖️ Best Practices & Ethics:

• Authenticity, Privacy, and Trust in AI Outputs

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🌟 Session 4: AI in Recruitment and Onboarding

💼 Topics:

• AI-powered Job Descriptions & Listings
• Screening Resumes with AI Assistance
• Using ChatGPT for Initial Employee Queries
• Crafting HR-specific Prompts for Recruitment

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🌟 Session 5: AI-Driven Learning, Development & Performance Reviews

🎓 Topics:

• Personalised Learning Paths with AI Assistance
• Feedback Collection on Training Sessions
• Assisting in Skill Gap Analysis
• Crafting Effective Feedback Prompts for Performance Reviews

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🌟 Session 6: Employee Engagement, Satisfaction & Well-being

❤️ Topics:

• AI-assisted Pulse Surveys
• Engaging Remote Workers
• Mental Health & Well-being Initiatives via AI

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🌟 Session 7: Diversity, Equity, and Inclusion (DEI) in the AI Era

🌍 Topics:

• DEI Audits and Self-assessments
• Addressing and Reducing Unconscious Bias
• Ensuring Representation in AI-driven Tools

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🌟 Session 8: Compensation, Benefits, and Retention with AI Assistance

💰 Topics:

• Salary and Compensation Surveys
• Benefits Enrolment and AI-driven Queries
• Predictive Analytics for Employee Retention

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🌟 Session 9: Crisis Management, Communication & Employee Relations

📢 Topics:

• Crafting Crisis Communication Prompts
• Handling Employee Concerns and Queries with AI
• Enhancing Employee Communication and Relations

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🌟 Session 10: AI-Driven HR Automation and Workflows

🔧 Topics:

• The Landscape of AI Automation in HR
• Benefits of HR Automation
• Preparing the HR Team for an AI-Augmented Future

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🌟 Session 11: Chatbots & Digital Assistants in HR

🤖 Topics:

• Introduction to HR Chatbots
• Designing & Implementing HR-specific Chatbots
• Ethical and Privacy Considerations

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🌟 Session 12: Evolving Role of HR in Digital Transformation

🔗 Topics:

• AI in HR Digital Strategy
• Upskilling HR Professionals for the Digital Era
• Integrating ChatGPT and Other AI Tools with HRM Systems

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🌟 Session 13: Advanced AI in HR and Future Trends

🚀 Topics:

• Venturing Beyond ChatGPT: Other AI Tools and Platforms
• Predictive AI in HR: Forecasting and Talent Management
• The Future Landscape of AI in HR

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🌟 Session 14: Ethics, Privacy, and the Human Element in AI-HR Integration

⚖️ Topics:

• Ethical Considerations in AI-HR Interactions
• Data Protection and Privacy Compliance
• Balancing AI Tools and the Irreplaceable Human Touch

 

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🌟 Footnotes:
1. Given the dynamic and rapidly evolving nature of Artificial Intelligence, this syllabus is subject to periodic revisions. While the syllabus might undergo modifications between its first publication and a course presentation, its core essence will remain steadfast. Our commitment is to ensure that the content always mirrors the latest advancements in AI and reflects the most contemporary generative AI tools available.

2. This syllabus serves as a comprehensive overview of potential topics for the course and is not an exhaustive list of what will be covered during any specific presentation. Each course iteration is tailored uniquely based on the needs and requirements of the attending delegates. As such, certain topics may be omitted if they are not deemed relevant for a particular group. Rest assured, regardless of the topics covered, the primary objectives of the course will always be met.